Business devices, accessories & repairs in Aachen

STARPHONE supports businesses in Aachen and beyond with new and used devices, accessories and repairs. We combine your requirements for smartphones, tablets and notebooks into an individual quote based on quantity, use and timing. Repairs by post can also be arranged.

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Devices and accessories for your team

Equipping staff, replacing a device or adding to your fleet? Tell us the models or requirements, quantity and budget. We check new and used devices plus accessories for phones, tablets and laptops. Price, condition, availability and included items are set out in the quote.

Screen protection, cases and compatible accessories

We check suitable protection and accessories for work phones, tablets and notebooks. For cables, chargers and adapters, we agree the required connectors and power. Fitting is included for tempered glass purchased in the shop.

Repair agreements and business terms

Business customers can arrange framework agreements, individual repair pricing and priority handling by agreement. Our workshop assesses smartphones, tablets, notebooks and other electronics. Board repair and soldering are also possible after diagnosis when a simple part replacement is insufficient.

Original and STARPHONE Premium replacement parts

Depending on the device and repair, we offer original parts or our STARPHONE Premium alternatives. We explain available options and possible differences before approval. Many parts are usually in stock; otherwise, sourcing from our parts warehouse normally takes one working day. We confirm the repair date after assessment.

Discuss 1&1 contracts and device protection

As a 1&1 Premium Partner, we advise on mobile and internet contracts. WERTGARANTIE device protection can also be discussed. Suitability, tariff, costs and covered benefits are checked for your requirements.

How to get a quote

Send your business name and contact person, model or intended use, quantity, known faults and desired date. We clarify handover or shipment, scope, availability and terms. You then decide whether to place the order.

Questions from business customers

Can you supply a replacement device immediately?

Enquire with model requirements and your deadline. Availability and handover are confirmed individually. An exchange service, loan device or fixed response time applies only if explicitly agreed.

Is faster handling guaranteed for businesses?

Priority handling can be agreed. Timing depends on the fault, diagnosis and parts availability. Binding commitments are recorded in the quote or framework agreement.

Can a business outside Aachen send devices in?

Yes. Contact us before shipping so we can agree device identification, repair scope and return shipment. Start with a device list and a description of the faults.

Repairs for businesses · Buy devices · Ask about accessories · 1&1 contracts · WERTGARANTIE

STARPHONE Aachen

Blondelstraße 10 · 52062 Aachen · Mon–Fri 10 am–7 pm · Sat 11 am–7 pm

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