Tablet repair in Aachen
Tablet and iPad repair since 1998 at Blondelstraße 10, Aachen
- In Germany: sending in and return shipping free
- Insured in transit
- 12-month warranty
- Specialist workshop since 19984.8 · over 1,300 Google reviews
Typical tablet damage — and what we do about it
Tablet dropped — screen cracked
from 89 € incl. VAT
The most common reason tablets are brought to us. We replace the display unit and check that the frame and touch functionality are working properly.
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Bring your tablet to Blondelstraße 10 without an appointment. Often ready the same day – depending on the model and parts availability.
Tablet is no longer charging
from 69 € incl. VAT
Dirt is usually deep inside the charging port, and sometimes the contacts are worn out after years of use. We clean it first and only replace the port if that is not enough.
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If the charger was the cause, we also check the charging electronics.
Tablet won't turn on
Inspection 19 € — fully credited upon commissioning
A black screen and no response do not necessarily mean it's a total loss. Often, the cause is a deeply discharged battery, a defective charging port, or a fault on the motherboard.
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We will examine the device under a microscope and let you know what is possible before we start.
Battery no longer holds a charge
from 79 € incl. VAT
After a few years, every battery loses capacity—the tablet then has to be constantly plugged in. We will install a new battery and check the charging electronics at the same time.
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Your data will remain untouched.
Glass cracked, picture still works
from 89 € incl. VAT
Whether the glass can be replaced on its own depends on the model. In older, non-laminated iPads, the glass panel is separate from the screen and can be replaced individually.
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In newer laminated models, the glass and display are permanently bonded — in those cases, we replace the entire unit. We will let you know which design your device has beforehand.
Water damage to tablet
Inspection 19 € — fully credited upon commissioning
After contact with water, every hour counts: corrosion continues to spread, even if the device still works at first. Keep it switched off and bring it in.
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We will open it, clean the circuit board, and check which components are affected—only then will we know the best course of action.
We also replace the front and main camera from 49 € and, on older iPads, the home button from 89 €. If the cause is unclear, we inspect the device for 19 € – the amount is fully credited if you go ahead with a repair.
School iPad broken? You can find everything you need to know about costs, insurance, and price quotes on our school iPad repair page.
We repair all common tablet brands
The Apple iPad accounts for the majority of our tablet repairs, followed by the Samsung Galaxy Tab, Huawei MatePad, and Lenovo Tab. We keep displays and batteries in stock for common models, while we order rarer parts. You can see which repairs are available for your model and how much they cost in the configurator.
- Apple iPad 10.2 (2021)
- Apple iPad Mini 7.9 (2012)
- Apple iPad Mini 7.9 (2013)
- Apple iPad Mini 7.9 (2014)
- Apple iPad Mini 7.9 (2015)
- Apple iPad Mini 7.9 (2019)
- Apple iPad Mini 8.3 (2021)
- Apple iPad Mini 8.3 (2024)
- Apple iPad 9.7 (2011)
- Apple iPad 9.7 (2012)
- Apple iPad 9.7 (2017)
- Apple iPad 9.7 (2018)
More models
- Apple iPad 10.2 (2019)
- Apple iPad 10.2 (2020)
- Apple iPad 10.9 (2022)
- Apple iPad 11 (2025)
- Apple iPad Air 9.7 (2013)
- Apple iPad Air 9.7 (2014)
- Apple iPad Air 10.5 (2019)
- Apple iPad Air 10.9 (2020)
- Apple iPad Air 10.9 (2022)
- Apple iPad Air 11 (2024)
- Apple iPad Air 11 (2025)
- Apple iPad Air 11 (2026)
- Apple iPad Air 13 (2024)
- Apple iPad Air 13 (2025)
- Apple iPad Air 13 (2026)
- Apple iPad Pro 9.7 (2016)
- Apple iPad Pro 10.5 (2017)
- Apple iPad Pro 11 (2018)
- Apple iPad Pro 11 (2020)
- Apple iPad Pro 11 (2021)
- Apple iPad Pro 11 (2022)
- Apple iPad Pro 12.9 (2015)
- Apple iPad Pro 11 (2024)
- Apple iPad Pro 12.9 (2017)
- Apple iPad Pro 12.9 (2018)
- Apple iPad Pro 12.9 (2020)
- Apple iPad Pro 12.9 (2021)
- Apple iPad Pro 12.9 (2022)
- Apple iPad Pro 13 (2024)
This is how your tablet repair works
Drop off or send in
Come by Blondelstraße 10 during our opening hours without an appointment — or send in your tablet if you are not in Aachen.
Diagnosis and cost overview
We will take a look at the tablet and let you know what needs to be done and how much it will cost. For iPads, this includes whether the glass can be replaced individually. Work will only begin once you have given your approval.
Repair
We carry out repairs in our own workshop using certified replacement parts. Often ready the same day – depending on the model and parts availability.
Pick-up with guarantee
You can pick up your tablet or have it sent back to you insured. We provide a 12-month warranty on every repair.
You don't live in Aachen? Here is how shipping works.
Repair in our Aachen workshop
STARPHONE in Aachen
Blondelstraße 10
52062 Aachen
0241 401 37 37
Right in the heart of Aachen city center, just minutes from the bus station and the Elisenbrunnen. Specialist business since 1998, tablet repairs in our own workshop.
Not in Aachen? Tablet repair by mail – free send-in within Germany.
Frequently Asked Questions about Tablet Repair in Aachen
How long does a tablet repair take?
Often ready the same day – depending on the model and parts availability. If a spare part needs to be ordered, it will take longer. We will let you know what to expect when you drop it off.
How much does an iPad display cost?
From 89 € including VAT. The exact price depends on the model and whether the glass can be replaced individually on your iPad or if the entire display unit is required. You can see the price for your device immediately in the configurator.
Is a repair worth it for an older tablet?
That depends on the damage and the residual value. It is almost always worth it for a battery or charging port replacement, but not necessarily for a screen repair on a very old device. We will be honest with you if we consider a repair to be uneconomical.
Will my data be preserved?
Generally, yes. Your data remains intact during display, glass, and battery replacements. A backup beforehand is still recommended, however, especially in cases of water damage and for tablets that will no longer start.
Can I send in my tablet?
Yes. You will receive a shipping label, send the tablet in well-padded, and receive it back insured after the repair. You can find the procedure on our submission page.
Is there a warranty on tablet repairs?
We provide a 12-month warranty on every repair for the installed spare part and the workmanship. This excludes damage caused by the user, new drop damage, and third-party interference. For repairs following water damage, the warranty applies exclusively to the replaced component. Statutory warranty rights remain unaffected.



