Charging port repair – phone no longer charging

Does your phone only charge in a specific cable position or does it no longer recognize the charging cable? At STARPHONE in Aachen, you can have charging issues checked. Select your model and see if a charging port repair is offered.

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  • In Germany: sending in and return shipping free
  • Insured in transit
  • 12-month warranty
  • Specialist workshop since 19984.8 · over 1,300 Google reviews

Prices by device

Select model and check price · Call 0241 4013737 · Directions and opening hours

Often ready the same day – depending on the model and parts availability. The timeframe is calculated from arrival at the workshop, plus shipping time back and forth.

Is the charging port really defective?

Not every charging problem automatically implies a defect. Dirt, lint, a damaged cable, or a power adapter can cause similar symptoms. If the port is mechanically damaged or does not charge reliably despite using tested accessories, a repair may be necessary.

Typical symptoms

  • Charging cable no longer fits securely.
  • The smartphone only charges in a certain cable position.
  • The device does not reliably recognize cables or computers.
  • The charging port is visibly damaged.

Having the charging port repaired

Depending on the smartphone, the charging unit can be replaced individually or is part of a larger assembly. The available repair and the price are displayed for each respective model.

What information helps with the inquiry?

  • Manufacturer and exact model designation.
  • Whether the plug is loose, charging cuts out, or no charging icon appears at all.
  • Whether the problem also occurs with another suitable, undamaged cable and power adapter.
  • Whether a fall, contact with liquid, or damage to the connection was noticed beforehand.

A charging issue alone does not prove a defect in the port. The inspection will determine whether the connection, the battery, or another cause is affected. If there is visible damage or contact with liquid, please do not attempt any further charging.

Price and drop-off in Aachen

You can see the price of an offered charging port repair for your device model. If the cause is still unclear, ask in advance about the inspection procedure and possible diagnostic costs. Our location is Blondelstraße 10, 52062 Aachen. We will clarify spare part availability and duration for your device.

Inquire about charging issue and view directions · All local mobile phone repairs

Send in from anywhere in Germany

Before shipping: Please follow our shipping instructions. Please do not send devices with a swollen or damaged battery as a standard package; clarify acceptance with us first.

  1. Select model.
  2. Select charging port repair.
  3. Book price online.
  4. Send in insured.
  5. Receive repaired device back, insured.

We will not perform any additional work without your approval.

Start charging port repair

Prefer an on-site repair? Go to Mobile phone repair in Aachen.

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Start repair.

Choose your model and repair and send in your device – free both ways within Germany.

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