PS5, Xbox and Nintendo Switch repair in Aachen

Your console will not start, has no picture or is unusually loud? STARPHONE assesses PlayStation, Xbox and Nintendo Switch consoles in its own Aachen workshop. Tell us the exact model and fault first so we can arrange assessment and discuss repair.

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Common console faults

• Damaged HDMI port, intermittent picture or no picture.
• Console will not start or switches itself off.
• Overheating, unusual fan noise or charging problems.
• Faulty connectors, controller issues and circuit-board faults, assessed by model.

Diagnosis determines whether cleaning, connector repair, replacement parts or soldering is worthwhile. You can also enquire about older consoles. Price and timing are quoted for your specific case.

Circuit-board repairs and soldering, including difficult cases

We also assess devices that another workshop could not repair. Depending on the fault, soldering, connector repair or replacement of board components may be possible. Diagnosis establishes whether repair is technically possible and economically worthwhile.

Original parts or STARPHONE Premium: options for your device

We install original replacement parts and, depending on the model, offer lower-priced aftermarket parts in Premium quality – “STARPHONE Premium” is our recommendation for good value for money. We discuss the available version, features and price before repair. Many parts are in stock. Common parts usually arrive the next working day, others within a few days. Total repair time also depends on diagnosis and the work required.

How it works

Tell us the model and fault, arrange drop-off or shipping and await diagnosis. Before repair, we explain the work, cost and estimated completion time. We start after your approval.

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Protect against repair costs with WERTGARANTIE

Our premium calculator shows the current monthly cost of your WERTGARANTIE smartphone cover; it depends on the device and tariff. Repair costs may be covered for an insured claim. The optional, paid Premium upgrade includes theft protection and removes the smartphone excess. Without Premium, a €30 excess per claim may apply to smartphones costing more than €300. Your contract determines cover.

Damage already present before taking out cover is excluded. Older smartphones may have waiting periods. A new policy therefore does not pay for an already necessary repair. Insurance premiums remain payable; not every repair is free. STARPHONE helps with advice and claims.

Calculate the current WERTGARANTIE tariff · WERTGARANTIE advice at STARPHONE

STARPHONE repair warranty

12-month warranty on parts and work performed. For water damage, the warranty only covers the installed parts. Refurbished devices have 12 months under our warranty terms. This warranty is separate from WERTGARANTIE insurance. Statutory rights remain unaffected.

Read warranty terms

Electronics repair in Aachen – STARPHONE

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