Smartphone & Tablet Repair for Medical Practices & Law Firms
For companies, self-employed individuals, and institutions only.
In medical practices and law firms, communication, scheduling, and daily coordination often depend on smartphones and tablets. If a company device fails, repairs need to be predictable and professionally handled for accounting purposes. STARPHONE carries out repairs in its own workshop in Aachen; business customers across Germany can send devices in collectively.
Request a quote · +49 241 401 37 37
Typical devices and damage in practices and law firms
- Company phones such as iPhones and Android smartphones
- iPads and standard tablets for organization and mobile workstations
- Broken displays due to drops or pressure
- Weak batteries in intensively used devices
- Charging port and camera issues
Billing tailored to your business operations
For business customers, we offer payment by invoice with VAT shown, net quotes, and consolidated invoicing. For multiple devices, bulk shipping can be arranged throughout Germany upon request. Within the Aachen city area, collection is possible by arrangement. Business customers receive priority intake and processing.
Everyday example
Example: A company phone in a practice breaks down, and another device has a weak battery. Instead of creating two separate orders, both devices can be requested together and the shipping can be coordinated. In a law firm, the same process can be used for multiple company devices.
Warranty and workshop
STARPHONE has been repairing devices in its own workshop in Aachen since 1998. You speak directly to the people repairing your devices – no hotline, no changing support agents. A 12-month warranty applies to spare parts and labor; for water damage, the warranty only applies to the parts installed.
Frequently asked questions
Can multiple devices be sent in together?
Yes. Bulk shipping throughout Germany is possible for business customers by arrangement.
Is an invoice with VAT shown possible?
Yes. Payment by invoice with VAT shown, as well as net quotes and consolidated invoicing, are possible.
How fast is the repair?
The duration depends on the model, damage, and availability of spare parts. After inspection, we will coordinate the expected repair date with you. Shipping times are added for mailed devices.
Is there a collection service?
Within the Aachen city area, collection is possible by arrangement.
Before bulk shipping: Please do not send devices with swollen or damaged batteries as a regular package. Coordinate the intake with us first and follow the shipping instructions.
How to get a repair quote
- Describe your needs: Provide the model, number of devices, and defect via the B2B form.
- Coordinate handover and inspection: Arrange shipping or handover. After inspection, you will receive a quote; a net quote is available upon request.
- Approve repair: The repair begins after your approval. Return and billing will follow.
Other industries
- Trades & Logistics
- IT Service Providers & Retailers
- Notebooks & Tablets for Companies
- All services for business customers
Request a repair now
You can also request repairs for a single company device – there is no minimum quantity. Please provide the model, number of devices, and the defect if possible. You can include a preferred date; we will check feasibility with you.