Company mobile phone repair for trade & logistics
For businesses, self-employed individuals, and institutions only.
On construction sites, in field service, in warehouses, or in dispatch, company phones and tablets are subjected to heavy daily use. Falls, damaged displays, weak batteries, or charging issues can therefore directly impact operational workflows. STARPHONE consolidates such repairs for trade, construction, and logistics companies.
Request repair services · +49 241 401 37 37
Typical repair cases
- Cracked or unresponsive smartphone displays
- Batteries with significantly reduced runtime
- Charging ports that no longer reliably detect cables
- Camera damage on frequently used company phones
- Damaged standard tablets from operational use
If a device fails to turn on after a fall or contact with liquid, we examine the circuit board under a microscope. Micro-soldering and circuit board repairs are possible following our assessment.
Multiple devices instead of individual processes
Requests for multiple devices can be submitted collectively. Net quotes, consolidated invoicing, and payment on account with itemized VAT are available. Bulk shipping throughout Germany is possible by arrangement; pick-up can be coordinated within the Aachen city area. Business customers receive priority treatment during intake and processing.
Example from everyday life
Example: A trade business has two smartphones with display damage and another device with a weak battery. A logistics company wants to process several damaged company devices collectively. In both cases, the repair requirements can be consolidated into a single B2B service request.
What counts during planning
For multiple devices, the device type, model, and defect should be listed as clearly as possible in the request. This allows the repair requirements to be better categorized before shipping. Repairs are carried out in our own workshop in Aachen; STARPHONE has been in business since 1998.
Frequently asked questions
Can devices from different employees be sent in together?
Yes. Bulk shipping throughout Germany is possible by arrangement.
Can billing be consolidated?
Yes. Consolidated invoices and net quotes are available for business customers.
How long does the repair take?
The duration depends on the model, damage, and availability of spare parts. After the inspection, we will coordinate the expected repair date with you. Shipping times are additional if the devices are sent to us.
What warranty applies?
12 months on spare parts and labor; for water damage, only on the components installed.
Before shipping in bulk: Please do not send devices with swollen or damaged batteries as standard packages. Coordinate the intake with us first and follow the shipping instructions.
How to get a repair quote
- Describe the requirement: Provide the model, number of devices, and defect via the B2B form.
- Coordinate handover and inspection: Arrange for shipping or drop-off. After inspection, you will receive a quote; a net quote is available upon request.
- Approve repair: The repair begins upon your approval. This is followed by the return of the devices and final invoicing.
Other sectors
- Medical & Law Practices
- IT Service Providers & Retailers
- Notebooks & Tablets for Companies
- All services for business customers
Request repair services now
You can also request repairs for a single company device – there is no minimum quantity. Please state the model, number of devices, and defect if possible. You may include a requested date; we will confirm feasibility with you.